Overview: Content Architecture & Messaging
Discover how I develop strategic frameworks that organize information, establish clear messaging hierarchies, and enable cohesive content experiences. These case studies demonstrate my approach to creating content architectures that balance audience needs with business objectives across channels and markets.
Customer-Centric Website Transformation: Shifting from Features to Benefits
How I transformed People2.0's website from feature-focused to benefit-driven messaging, creating clearer pathways to conversion and enhancing user experience while serving as an interim solution during a period of brand transition.